inMotion for Fieldservices

Integrated Field Services Management (Helpdesk + Technical)

inMotion for FieldServices is an integrated management solution for equipment maintenance and support. A wide range of support processes for both field technicians and the Helpdesk / Support administrative team are supported, enhancing process improvement and enabling a set of KPIs to be real-time driven by the technical device functionality at the same time which allows them to have a tool that supports their tasks anywhere, with online and offline functions and automatic synchronization mechanisms.

Category: .


Back-office processes
Integration with Microsoft authentication mechanisms (Active Directory); Geocoding of master data; Customers; Technical; Service orders; Calculation of routes (integration with Google Maps), Operational Management by region / branch; National Summary; Real-time monitoring of technicians; Segregation of OSS by status, region and type;

Land Processes
List of Orders; registration of new operations in O.S .; Automatic determination of start and end times of activity; Creation of new O.S.’s; Registration of Hours; Equipment Consulting; Stock consultation; Risk Notifications

Background Management
Automatic synchronization at predetermined intervals or manual; GPS with automatic position relay at configurable intervals.


Key Features

Adaptable to small and large companies;

Adjustable to multiple platforms;

Possibility of integration with other systems other than SAP;

Access anywhere;

Non-intrusive ERP configuration process.


Added value

Improvement of KPIs associated with maintenance and support services;

Real-time tracking;

Overview of maintenance and support activity status in a Web cockpit.


There are no reviews yet.

Be the first to review “inMotion for Fieldservices”

Questions and answers of the customers

There are no questions yet, be the first to ask something for this product.